Frequently Asked Questions
Product Information
What ingredients are used in your pasta sauces?
Our pasta sauces are made with the finest, all-natural ingredients to bring authentic Italian flavors to your kitchen. Using San Marzano Region Italian tomatoes, extra virgin olive oil, fresh onions, garlic, and fragrant herbs, our sauces capture the essence of traditional Italian cooking. Whether you’re looking for a classic marinara, a touch of basil, or a hint of spice, each sauce is crafted with care, to ensure quality and rich flavor in every jar.
Are your pasta sauces gluten-free?
Yes, our sauces are gluten-free. We are in the process of obtaining our Gluten-Free Certification.
Are your pasta sauces vegan/vegetarian-friendly?
All of our sauces are Vegan. You can find our ingredient list for each product on the individual product pages.
Where are your tomatoes sourced?
We use 100% imported Italian Tomatoes from the San Marzano region.
Who developed the recipes?
Our sauce recipes are based on Grimaldi's 100 year old traditions and exclusivily created and managed by us throughout the manufacturing process.
Where are you manufactured?
We manufacture our sauces in the U.S.A.
Are the sauces Kosher?
Yes! All of our sauces are OU Certified Kosher.
Are you associated with the Grimaldi's restaurants?
Available at Grimaldi’s Pizzeria locations. Not available in AL, IA, NJ or NY, except for 1 Front Street, Brooklyn.
Nutritional Information
Are your sauces suitable for people with food allergies (nuts, dairy, etc.)?
Our sauces are nut-free; however, we recommend reviewing the ingredient list if you have any other allergy concerns, and feel free to contact us directly with specific questions.
We are currently in the process of obtaining our FARE Certified Free From Allergy Certification.
Do your sauces contain added sugars?
No. Any sugar or sweetness comes from our quality tomatoes.
Do your sauces contain GMO?
No, our sauces are PROJECT NON-GMO certified.
Are the sauces Kosher?
All of our sauces OU Certified Kosher.
Are the sauces keto?
Our sauces contain 5g of sugar or less and only 5-7g of carbs overall. So while not certified keto, they do fit a keto lifestyle.
Usage and Recipes
Do you offer recipe suggestions for using your sauces?
Yes, we offer a variety of recipe suggestions for using our sauces! Check our website for delicious ideas and inspiration.
Can I use your sauce as a base for my own custom recipes?
Absolutely! Our sauce makes an excellent base for custom recipes. The versatile flavor pairs well with a variety of ingredients, so you can easily create your own unique dishes. Enjoy experimenting and enhancing your favorite recipes with our sauce!
What’s the best way to heat or cook with your pasta sauces?
For the best results, heat our pasta sauces gently on the stovetop over medium-low heat, stirring occasionally. This preserves the flavors and ensures even warming. You can also add it directly to your dish as you cook for added flavor!
Packaging and Storage
What is the shelf life of your pasta sauces?
Our sauces are shelf-stable, with shelf life information provided on the jar's neck.
How long do the sauces stay fresh after opening?
Once opened and properly refrigerated, our tomato based pasta sauces should be consumed in 5-7 days.
Is your packaging recyclable?
Yes our glass jars are 100% recyclable, including the lids.
Where do I find the best buy date on the jars?
The best buy date is printed at the top of the jar.
Ordering and Shipping
Where can I buy your pasta sauces?
You can order through our website, or you can visit any of our Grimaldi Pizzeria locations.
Is there a minimum order for online purchases?
When ordering online, you have the option to select jars in quantities of 1, 2, 3, or 4.
How long does shipping take, and do you ship internationally?
We ship orders during regular business hours from Monday to Friday and strive to ship within 24 hours. Please note that orders placed over the weekend will be processed for shipment on the following Monday. Unfortunately, we do not ship internationally at this time.
How can I track my order once it's placed?
When your order is placed, a confirmation email will be sent along with tracking number.
Which Grimaldi's locations carry your premium sauces?
Visit our “Where To Buy” page on this Website.
Company Policies
Do you offer refunds or exchanges if I'm not satisfied with the sauce?
We only offer refunds or exchanges if the jar is damaged upon arrival. If you receive a damaged jar, please contact us, and we'll be happy to assist you. Unfortunately, we do not offer refunds or exchanges for other reasons.
Do you offer coupons?
We do not routinely offer coupons, however join our mailing list to be notified of any Specials or Coupon Deals via email.
Are your products sustainably sourced or packaged in eco-friendly materials?
Yes, our products are packaged in recyclable glass jars, making them an eco-friendly choice. We are committed to sustainability and encourage customers to recycle the jars after use.
How can I contact customer service if I have a question or issue?
For any questions or concerns, please contact our customer service team at retail@grimaldispizzeria.com.
How do I learn about upcoming promotions?
If we are running a promotion, we will announce it on our website.
